Skip to content
63 site visits from leads the team had written off, worth ₹17.4 lakhfrom written-off leads Read the case study
Book a Demo
Free · 4 complete flows

WhatsApp chatbot flows for real estate.

Four complete flows for property sales, free to copy. Add your project details and get all four personalised, right here.

Get the pack for your project Book a Demo
Acme HeightsNew enquiry auto-reply

Hi, I saw your ad for Acme Heights. Can you share details?

Hi! I'm Acme Heights AI, the project's AI assistant. Thanks for reaching out about Acme Heights, Hinjewadi Phase 2 🏙️

2 & 3 BHK · ₹68 L onwards · Possession Dec 2027 · MahaRERA P52100012345.

Are you looking for a 2 BHK or a 3 BHK?

3 BHK. What's the price?

3 BHKs are 1,180 to 1,240 sq ft carpet, ₹92 L to ₹1.1 Cr depending on floor and view.

Our team can walk you through the exact cost sheet in 10 minutes. Is a call today at 6 pm okay, or would tomorrow morning suit you better?

What is in the WhatsApp flow pack?

Propfocus AI is the AI presales platform for real estate developers. Its AI agents work every lead a developer has paid for, on WhatsApp and inside the developer's CRM, until it becomes a site visit. This free pack gives your team four ready WhatsApp scripts: new enquiry, brochure request, site visit booking and RNR revival.

Built for developer presales teams, brokers and channel partners, and the agencies running their WhatsApp.

The four flows

Copy them. Paste them. Send.

Answer the question asked. End with one easy question. Send files instantly.

New enquiry auto-reply

When: A lead lands from Meta, Google or a portal and messages first, or you message within 5 minutes of the form fill.

Goal: Answer instantly, qualify budget and configuration, and set up the first call.

  • Answer the question asked before qualifying. Price dodging is the #1 reason buyers go silent.
  • One question per message; two choices, not an open calendar.
  • The RERA number in the first reply builds trust and is a disclosure you want everywhere anyway.
  • If a bot sends it, the first message says so.
Acme HeightsWhatsApp Business

Hi, I saw your ad for Acme Heights. Can you share details?

Hi! I'm Acme Heights AI, the project's AI assistant. Thanks for reaching out about Acme Heights, Hinjewadi Phase 2 🏙️

2 & 3 BHK · ₹68 L onwards · Possession Dec 2027 · MahaRERA P52100012345.

Are you looking for a 2 BHK or a 3 BHK?

3 BHK. What's the price?

3 BHKs are 1,180 to 1,240 sq ft carpet, ₹92 L to ₹1.1 Cr depending on floor and view.

Our team can walk you through the exact cost sheet in 10 minutes. Is a call today at 6 pm okay, or would tomorrow morning suit you better?

Brochure request

When: The buyer asks for the brochure, or scans a hoarding QR with a pre-filled message.

Goal: Deliver the brochure instantly and convert the download into a conversation.

  • Send the file in the same message as the hook, never 'please share your email'.
  • The follow-up offer (floor plans, price sheet) is what separates a download from a lead.
  • Scarcity only works when it is true. Quote real phase inventory.
Acme HeightsWhatsApp Business

Please send the brochure

Here you go 📄 [Acme-Heights-Brochure.pdf]

Quick highlights: 2 min from Hinjewadi metro · 70% open space · clubhouse of 40,000 sq ft.

Want the floor plans and the current price sheet too?

Yes, price sheet

Sharing the March price sheet 📊 [Price-Sheet.pdf]

Prices revise at the end of this phase, with 14 units left in it. If Acme Heights fits your budget, a 30-minute site visit this weekend is the fastest way to decide. Saturday or Sunday?

Site visit booking

When: The buyer agrees to visit, or asks where the project is.

Goal: Lock a slot, confirm it, and make sure they actually arrive.

  • Offer named slots, not 'when are you free'. Choice beats calendars on WhatsApp.
  • The confirmation carries the pin, a person's name and parking; each removes a reason to not show.
  • The evening-before reminder with a one-tap reschedule recovers visits that would silently no-show.
Acme HeightsWhatsApp Business

Can I visit this weekend?

Absolutely! We have slots on Saturday at 11 am / 3 pm and Sunday at 11 am / 5 pm. Which works for you?

Sunday 11

Done ✅ Sunday, 11 am at Acme Heights.

📍 Location: maps.app/acme-heights
👤 Rahul from our team will receive you: +91 98765 43210
🚗 Parking is at Gate 2.

I'll send a reminder on Saturday evening. If plans change, just reply here and we'll move the slot.

(Saturday, 7 pm) Reminder: your Acme Heights visit is tomorrow at 11 am 🌤️ Rahul will meet you at Gate 2. Reply 1 to confirm, 2 to reschedule.

RNR revival (ringing, no response)

When: A lead has not answered 3+ calls, days or weeks after enquiring.

Goal: Reopen the conversation without pressure, and find out if they are still in market.

  • 'Should we close your file?' gets replies that 'just following up' never does.
  • Promise no calls, and keep it. RNR leads went silent because of calls.
  • Give one new fact (launch, price revision) as the reason for messaging today.
Acme HeightsWhatsApp Business

Hi Priya, this is Acme Heights (you'd enquired about a 3 BHK a couple of weeks back). We couldn't reach you on call, so just leaving this here 🙂

Since then: the C-tower launch opened and 3 BHK prices revise on the 1st. Are you still exploring, or should we close your file?

Still exploring, was busy

No problem at all. WhatsApp works better than calls for most people.

Would it help if I sent the updated price sheet and the two 3 BHK options still available on higher floors? No calls unless you ask.

Yes please

Sent 📊 Take your time with it. If you want to see the sample flat, Saturday and Sunday mornings are open. One reply here books it.

Free, in your browser

Make the pack yours in a minute.

All four flows with your project, locality, prices and visit slots. Ready to paste into WhatsApp Business quick replies or your chatbot tool.

  1. Add your project, locality, configurations and visit slots.
  2. Personalise the flows. They update as you type.
  3. Copy one flow, copy all four, or download them as a text file.

Free. Runs in your browser; your details are not sent anywhere. Fill the [brackets] before sending.

Your project

Using the flows

Where a script stops and an agent begins.

  • WhatsApp Business app

    Save each outbound message as a quick reply (/enquiry, /brochure, /visit, /rnr). Set the enquiry flow's first message as the greeting reply so no lead waits.

  • A chatbot tool

    Register the business-initiated messages as approved templates and keep the buyer-reply branches as bot steps. Use one number per project or campaign so cost per booking stays attributable.

  • The RNR Agent

    Scripts cover the predictable replies. For leads who stopped answering calls, the Propfocus AI RNR Agent revives them on WhatsApp as the project's AI assistant and hands back the buyers who reply.

    See the RNR Agent

Related

FAQ

WhatsApp flow questions

What is a WhatsApp chatbot flow for real estate?

A scripted conversation, the auto-reply and the follow-up messages, for one buyer situation: a new enquiry, a brochure request, a site visit booking, or reviving a lead who stopped answering calls. The four sample flows on this page are complete and free to copy.

Do I need chatbot software to use these?

No. The flows work as saved quick replies in the normal WhatsApp Business app, and they also drop straight into any chatbot builder if you use one. The script is the hard part; the software is a container.

How do I personalise the pack for my project?

Add your project name, locality, configurations and price, and site visit days and times. All four flows are rewritten with your details in your browser, ready to copy one at a time, copy all at once, or download as a text file for WhatsApp Business quick replies or a chatbot tool.

Can the flows run automatically?

The pack is scripts for your team or your chatbot tool. If you want the conversation itself handled by AI, that is the Propfocus AI RNR Agent: it revives leads your team could not reach, introduces itself as the project's AI assistant, and hands back the buyers who reply to your team. Book a demo to see it on your own leads.

What is an RNR flow?

RNR is 'ringing, no response': leads who stopped picking up calls. The revival flow re-opens the conversation on WhatsApp with one new fact and a no-pressure question. It is the highest-ROI flow in the pack because those leads are already paid for.

Are auto-replies allowed on WhatsApp?

Yes, within WhatsApp Business rules: message people who contacted you or opted in, use approved templates for business-initiated messages on the API, and always honour a stop request. The pack ships with these guardrails written in.

All questions

Ready?

Stop chasing leads. Start converting the ones you have.

Book a Demo

See the RNR Agent revive your own unanswered leads.